You have the right to return and a refund within 30 days after the date of order without giving any reason.

Due to health & safety we are unable to return food items.

To return your order, you must inform us of this by a clear statement (e.g. a letter sent by post, fax, or e-mail) to the following address:

Address

Leisurelife Ltd - UK Prepping Shop

71-75 Shelton Street

London

WC2H 9JQ

UK

Telephone : (0)7444373178

Email: sales@ukpreppingshop.co.uk

The return & refund period will expire after 30 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good. To meet the return and refund deadline, it is sufficient for you to send your communication before the return period has expired.

Refund Policy

You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your return request to us.

Returns Address:

UK Prepping Shop

Ogden Fulfilment

2 Acre Park

Dalton Lane

Keighley

BD21 4JH

If you return the goods, we will reimburse your payment received from you, without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to return the goods.

We will make the reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.